Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 11 - 20 of 66 in total
Mental health day programme seeing positive results
Released 04/10/2024
Mental health day programme seeing positive results
It’s six months since we began piloting a new day programme for people with moderate mental injury diagnoses, and kiritaki (clients) are reporting positive results.
Improving how we communicate and engage with you – second survey coming soon
Released 04/10/2024
Improving how we communicate and engage with you – second survey coming soon
As part of making it easier for you to work with us, we want to continually improve the way we communicate and engage with healthcare suppliers and providers.
Improving surgery decision-making to support better client outcomes
Released 04/10/2024
Improving surgery decision-making to support better client outcomes
In the June Provider Update we let you know about a range of changes we’re making to improve the surgery decision-making process and make it easier for surgeons to work with us.
Sensitive Claims Named Service Provider application reopening date
Released 04/10/2024
Sensitive Claims Named Service Provider application reopening date
The named service provider application for the Sensitive Claims Service will reopen on 3 February 2025.
Changes to Allied Health Services contract
Released 02/10/2024
Changes to Allied Health Services contract
We are making some changes to the Allied Health Services contract which will take effect on 1 November 2024
Levy consultation begins this month
Released 04/09/2024
Levy consultation begins this month
We will shortly begin consultation with levy payers on proposed changes to levy rates and other related proposals.
Claim approval text message now shows claim number
Released 04/09/2024
Claim approval text message now shows claim number
We’ve made an improvement to our claim approval notification process. Most kiritaki (clients) will now receive a text message from us instead of a posted letter.
Improving our elective surgery service to help kiritaki achieve better outcomes
Released 04/09/2024
Improving our elective surgery service to help kiritaki achieve better outcomes
We’ve made some significant progress on our commissioning approach for elective surgery services and engaging with the surgical sector.
New resources and helpful documents for the Sensitive Claims Service
Released 04/09/2024
New resources and helpful documents for the Sensitive Claims Service
Several new resources are now available on our website to help suppliers, named service providers and service providers prepare to work under the Sensitive Claims Service, which launches on 1 December 2024.
An update on new entryway into sexual violence response system
Released 04/09/2024
An update on new entryway into sexual violence response system
We received the final design concepts developed by Whakarongorau Aotearoa | New Zealand Telehealth Services for a more effective entryway (front door) into the sexual violence response system and ACC on 27 June 2024.