Christmas and New Year opening hours and pay dates
We have reduced hours over the holiday period and are closed on public holidays. Your weekly compensation payments may be paid early. See more details.
Provider news
Check out the top news stories and changes happening in the provider space.
You'll find these stories and more in our monthly provider email updates.
Displaying items 21 - 30 of 78 in total
Important reminder about completing treatment reviews
Released 03/10/2025
Important reminder about completing treatment reviews
We’ve found that some treatment review reports are not meeting the reporting standards for the Sensitive Claims Service. Please read important information about treatment reviews.
Closure notices for Sensitive Claims Service
Released 03/10/2025
Closure notices for Sensitive Claims Service
Read more about closure notices for Sensitive Claims Service.
Invoicing for group-based therapy services update
Released 03/10/2025
Invoicing for group-based therapy services update
Some suppliers have reported being unable to bill for group-based therapy hours. We’ve found a solution but ask you to contact us if you think this issue impacts you.
Invitation to community hui – Home safety assessment and modification opportunity
Released 03/10/2025
Invitation to community hui – Home safety assessment and modification opportunity
ACC is hosting a series of community hui to discuss an exciting new initiative aimed at reducing fall-related injuries for older adults. Register for our in-person event or virtual session.
Updated Nymbl resources are now available to order
Released 01/09/2025
Updated Nymbl resources are now available to order
Support older adults to stay independent with updated Nymbl resources
Help us improve return to work outcomes within primary care
Released 28/08/2025
Help us improve return to work outcomes within primary care
Find out how you can get involved in helping us improve return to work outcomes within primary care.
New Dunedin site opening 22 September
Released 28/08/2025
New Dunedin site opening 22 September
ACC’s new Ōtepoti (Dunedin) site will open to clients and the public on 22 September 2025.
New pathway to Sensitive Claims Service now live on Safe to talk
Released 28/08/2025
New pathway to Sensitive Claims Service now live on Safe to talk
The new pathway to the Sensitive Claims Service through Safe to talk is now live.
What the TN Court of Appeal ruling means for kiritaki
Released 28/08/2025
What the TN Court of Appeal ruling means for kiritaki
Find out more about the Court of Appeal ruling issued in the ACC v TN case.
Group therapy applications open on 1 October 2025
Released 28/08/2025
Group therapy applications open on 1 October 2025
Find out more about Group-based therapy applications for the Sensitive Claims Service which will reopen on 1 October 2025.