Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates. 

He whakamārama mō ngā nama utu If you've received an invoice from us

If you’d like to know more about the invoice you’ve received, we’ve included some handy links to pages that contain helpful information.

Read our levy quick guide
Business person smiling folding arms

Understanding your levy invoice

When you file a tax return Inland Revenue passes your details on to us so we can invoice you for levies.

Explaining your levy invoice

If you’ve received an invoice from us and you’re not sure what it all means, check our handy hints here.

Ways to pay your levy invoice

We’ll send your levy invoice by post or email once you've filed a tax return. Find out how to pay and what to do if you have any problems.

Calculating your levies

Find out how we calculate your levies and what you need to use our calculators.

Estimate your levy

Estimate how much your business levies will be for the year, so that you know what to expect when your invoice arrives

Sort out a problem with your levy invoice

If you have a problem with your levy invoice, talk to our business team. If you're still unhappy, you can make a complaint or have a decision reviewed.

How and when interest is charged

Late payment interest is charged when a levy invoice isn’t fully paid by its due date. It’s applied to all overdue amounts.