Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates

Provider email updates

Find links to our monthly provider update emails and stay on top of what's happening in our provider space.

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Provider update emails

We send out monthly provider update emails.

You can choose to receive an update with information specific to your profession or a general one with information on everything happening around ACC.

Each update includes information that's relevant to all providers. 

Want the latest Provider news?

We're publishing news for providers online too.

Read our provider news 

General audience provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Allied Health provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Dental provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Māori Health provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Mental Health provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Primary Care provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Rehabilitation provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Specialist provider updates:

December 2024

November 2024

October 2024

September 2024

For previous editions, please email provider.engagement@acc.co.nz 

Last published: 10 December 2024