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Sensitive Claims Service

Through the Sensitive Claims Service we offer fully funded support, treatment and assessment services for survivors of sexual abuse or assault.

The Sensitive Claims Service replaces the Integrated Services for Sensitive Claims (ISSC).

Working under the Sensitive Claims Service

Important information and helpful tools for suppliers and providers who work under the Sensitive Claims Service.

Supporting kiritaki (clients) through the change

Guidance for suppliers and providers on what they can do to transition kiritaki (clients) to the new Sensitive Claims Service contract.

How to apply

Learn about the contract and how to apply as a named service provider and service provider. Note: the tender for the Sensitive Claims Service contract is now closed for suppliers.

How we evolved the ISSC

Learn how we worked collaboratively with the sexual violence sector to evolve and strengthen how we support clients with a sensitive claim.

Information for kiritaki (clients)

Information for kiritaki (clients) about the support we provide under the Sensitive Claims Service.

Training and education

Explore our range of education resources to help you understand and provide support under the Sensitive Claims Service – including videos, downloadable quick guides, and training modules.