Provider videos

Join our Chief Executive Megan Main as she explains our place in Aotearoa New Zealand’s healthcare system.

Our clinical advisor Dr Dilky Rasiah dives into what we cover, what we don’t - and why.

If you’ve decided to work with us, there are some important Ts and Cs to know about. Find out more with Chief Clinical Officer Stafford Thompson.

Lodging a claim is your patient’s entry point into ACC care and support. Clinical advisor Emma Clabburn explains how to do it right, first time.

Hear how we’re working to ensure our provider partners have the information and tools they need to deliver culturally safe ACC-funded services.

ACC Medical Advisor Dr Milly Hanlon explains what we mean by causation and why it's important for making cover decisions.

Clinical records are important in your role as a healthcare provider and support us to make the right decisions for cover and requests for services. Hear from Lindsay Barwick as she runs you through t

Dr Dilky Rasiah dives into the basics of maternal birth injury cover and how to help your patients access treatment and support.

Catch up with Coral Purcell, Manager Provider Servicing, as she shares the basics of how to invoice us and get paid.

Dr Bryan Betty, Chair of GP General Practice NZ, talks about the fundamentals of medical certification.

Hear from Derek Young as he runs you through choosing the correct Read code for an injury.

In this helpful resource, we answer frequently asked questions about working with us to deliver rongoā Māori services to our kiritaki (clients). We explain what is (and isn’t) funded as rongoā Māori,

We take you through what’s needed to become an ACC-registered rongoā Māori practitioner. We answer common pātai (questions) about the registration process, and the information and endorsements that we

Dr Bryan Betty, Chair of General Practice NZ, talks about the benefits for your patients of getting back to work as part of their recovery, and how you can support recovery at work as a health provide

Hear from Shaun Westhead as he explains Children’s Worker Safety Checks . These checks are more than just police vetting, they aim to reduce harm to young people.

We have a wide range of funded services, that are designed to enable our clients to get treatment support they need. Find out more with Health Partner and Physiotherapist Sophie Aitchison.

Ensuring that we have the right diagnosis is an important part of working with us to help people recover from their injuries. Find out more with Clinical Advisor Emma Clabburn.