Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates. 

Home and Community Support (HCS)

The HCS contract helps clients return to or maximise their independence following life changing injuries.

Changes in the contract from March 2024, increased flexibility in the types of services we support, and the number of suppliers we are partnered

HCS supplier directory

Here you can see a full list of HCS suppliers across the motu.

Return to Independence

Learn about this service that aims to support kiritaki following a low to medium complex injury. The goal of this service is to support kiritaki (clients) return to independence.

Maximise Independence

This contact aims to provide kiritaki (clients) with greater choice and control over home and community support following the life changing impacts of an injury.

Travel guidelines

These guidelines are the key reference for all contributions to travel payable by ACC relating to the Home and Community Support (HCS) contracts.