Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates

If you're a visitor injured in New Zealand

If you're injured while visiting New Zealand, we may be able to help you. It doesn’t matter if you’re not a resident. You'll still need travel insurance for what we don't cover.

Our no-fault scheme covers everyone, including visitors, who are injured in an accident in New Zealand.

Find out what injuries we cover:

Injuries we cover

Learn about ACC

You still need travel insurance

Make sure you buy travel insurance before your visit because we don’t cover:

  • illness
  • disrupted travel plans or emergency travel to get you back home
  • injuries while in transit to or from New Zealand. This includes getting on or off a boat or plane
  • travel around New Zealand in the craft you arrived in, for example, a cruise ship
  • treatment and rehabilitation when you get back home.
Last published: 9 December 2022