Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates. 

Getting weekly compensation

We’ll pay up to 80% of your income as weekly compensation if you’re unable to work or do your usual duties because of an injury we're covering. This means you’ll still get paid while you recover. Apply for weekly compensation using your MyACC account.

father and child sitting together looking out a window
Am I eligible for weekly compensation?

You become eligible one week after your injury stopped you from working some or all of your usual work duties. Your employer should pay you for the first week. It doesn’t matter if your injury happened at work, at home, or elsewhere in Aotearoa New Zealand.

Answer the questions below to see if you're eligible.

1. Are you employed?

You need to be an employee, self-employed or a shareholder-employee. This must be at the time of the accident and on the day of, or day before your medical certificate shows you are unable to do some or all of your usual work duties.

Understanding weekly compensation

There are some important things to know about applying for weekly compensation and how payments work. We have 3 pages including this one to help you, bookmark them and come back when you need to. 

How to apply

Learn what you'll need before applying and the two ways to do this, what your medical certificate means and how your application is processed.

Must read: Applying for weekly compensation

How payments work

Learn about getting paid and how weekly compensation is calculated for different employee types. Tell us when you return to work or receive other income. Find out what can impact your payments. 

Must read: Weekly compensation payments

Christmas opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays. See holiday hours and payment dates

In 2023
148,509
people were paid weekly compensation while unable to work due to injury
In dollars this was
$2.3 billion
of weekly compensation payments