Training guides

We’ve developed training guides to help your business use ProviderHub. 

Claim by client thumbnail

Training guide: Find claim by client

We have created this training guide to find an ACC45 claim using a client's name.

Download pdf 645 KB
Claim by number thumbnail

Training guide: Find claim by number

We have created this training guide to find an ACC45 claim using a client's number.

Download pdf 621 KB
Find invoice thumbnail

Training guide: Find invoice

We have created this training guide to teach you how to search for up-to-date invoice information.

Download pdf 495 KB
Invoice for services thumbnail

Training guide: Invoice for services – ACC40 guide

We have created this training guide to teach you how to action requests as an administrator.

Download pdf 890 KB
Remittance advice thumbnail

Training guide: Remittance advice

We have created this training guide to step you through how to get up to date information about remittances.

Download pdf 665 KB
request access to tasks thumbnail

Training guide: Request access to tasks

We have created this training guide to teach you how to request access to tasks.

Download pdf 449 KB
action request as admin thumbnail

Training guide: How to action requests as an administrator

We have created this training guide to teach you how to action requests as an administrator.

Download pdf 345 KB
Admin thumbnail v2

Training guide: Administrator

A guide to help the designated person in their role as ProviderHub administrator. 

Download pdf 904 KB
Last published: 13 February 2025