Learn about ProviderHub
ProviderHub is an online self-service platform where healthcare businesses working with us can submit or search claims and invoices.
ProviderHub will begin onboarding some small to medium sized businesses in February 2025, here is what you need to know.
What is ProviderHub?
ProviderHub is our online self-service platform for businesses who work with us using the eBusiness Gateway. If you invoice or submit/search claims with us via the eBusiness Gateway, you are likely to move to ProviderHub in early 2025.
Built on the latest cloud technology, ProviderHub has controls in place to protect your information and the privacy of our shared clients.
What can you do on ProviderHub?
On ProviderHub you will be able to:
- Invoice for Services (ACC40)
- Lodge claims (ACC45)
- Find, view claim (by claim number)
- Find, view client claims history (by kiritaki (client) name)
- Find, view single and multiple invoices
- Find, view, download single and multiple remittances
- Sensitive Claim Engagement Form (SCEF)
- Treatment Extension (ACC32)
Who is ProviderHub for?
ProviderHub is for vendors, suppliers, providers, and their administration staff who don’t have a Practice Management System (PMS), and who use eBusiness Gateway to invoice, lodge claims, or search for information about either of these tasks.
With the eBusiness Gateway ageing, we want to bring on those businesses who exclusively use the eBusiness Gateway to do business with us onto ProviderHub first.
When will ProviderHub be ready?
ProviderHub is built and being tested now, including with a small feedback group.
We will begin inviting businesses who only use eBusiness Gateway to access ACC systems to join ProviderHub in February 2025. We will email these businesses in December 2024 to notify them about the change and what to expect.
In the meantime, you can contact us if you have any questions.
We will continue to update this page with more information for you, including training materials, checklists, and more, as we get closer to launching ProviderHub.