Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates

Maximise Independence

Home and Community Support - Maximise Independence (HCSMI) aims to provide kiritaki (clients) with greater choice and control over home and community support, following the life changing impacts of an injury.   

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    Purpose

    HCSMI connects kiritaki with support workers who have the skills and training to manage highly complex and individualised needs. The provision of personalised care and a stable team of support workers provides trust and confidence that their cares will be delivered maintaining their mana and ensuring they remain safe in their home and in the community.​​  

    This is a fee for service contract and all care hours will be approved by us following an independent assessment. 

    HCSMI supports kiritaki through the following services:  

    • Standard support  
    • Complex support 

    In addition, our kiritaki can receive supports from:  

    • Allied Health  
    • Nursing treatment  
    • Childcare  

    HCSMI OpGuidelines thumbnail

    Maximise Independence - operational guidelines

    These guidelines assist with the implementation of the Home and Community Support Maximise Independence (HCMI) Service Schedule.

    Download pdf 747 KB
    HCSMI SS thumbnail v2

    Maximise Independence - service schedule

    Download pdf 511 KB
    Last published: 27 June 2024