Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates. 

Understand your CoverPlus Extra invoice

If you've received a CoverPlus Extra invoice from us, we explain the key sections below on both the front and back pages.

On this page

    Invoice (front page)

     

    1. ACC CoverPlus Extra - CoverPlus Extra allows you to choose how much of your income you want covered if you've had an accident and can't work.
    2. Invoice number - the is the unique identifier for your invoice. Have this ready if you need to contact us.
    3. ACC number - this is the unique identifier for your business. Have it ready if you need to contact us.
    4. New Zealand Business Number (NZBN) - this is a globally unique identifier for your business. For more information, visit nzbn.govt.nz.
    5. Key information box - this box outlines the information we used to calculate your levy. It is important that we have the correct information, as it affects the amount you pay us. Contact us if any of this information is wrong.
    6. Classification Unit (CU) - this is a description of your business activity. This is based on your Business Industry Classification (BIC) code. Find your BIC code
    7. CPX option - this outlines which cover option you have – standard or Lower Levels of Weekly Compensation.
    8. Agreed level of cover - this is the pre-agreed amount of lost earnings compensation that your levy is calculated on. 
    9. Invoice amount - The total you need to pay. This doesn't include any outstanding amounts that may be on your account already.
    10. Payment details - All the details you need to pay online. Find out about other ways you can pay your invoice. Ways to pay your levies

    Calculations (back page)

    1. ACC calculations - this section shows how we calculate your levy based on your agreed level of cover.
    2. Work levy account - standard levy paid by employers and people who are self-employed. We calculate this on every $100 of the agreed value and your Classification Unit (CU).
    3. Earners' levy - this levy covers the current and future cost of non-work-related injuries to self-employed people.
    4. GST - the amount of deductible GST included on the invoice.
    5. Invoice amount - the total you need to pay. This doesn't include any outstanding amounts that may be on your account already.
    Last published: 22 July 2024