MyACC for Business direct debit terms and conditions

Terms and conditions of paying by direct debit

Regular payments and method

1. By agreeing to this arrangement, you agree for it to be overseen and operated by ACC’s automated software which will:

a. Issue a payment schedule based on the Payment Details supplied in section 2
b. Maintain this schedule, issuing any relevant fees and direct debit requests

2. If a payment would be scheduled on a non-business day, it will be moved to the next business day. Unless it is the last business day of the month, then it will move to an earlier business day.

3. In the event you require an adjustment to the arrangement or wish to supplement a payment with a manual payment, it is important that you contact ACC for assistance. ACC may agree to adjustments to the schedule and non-standard payments at its own discretion.

4. Due to technical limitations, ACC cannot guarantee a replacement schedule will be issued for minor adjustments such as, but not limited to, shifting of dates for individual payments, unexpected manual payments, or distributions of credit notes.

5. Future invoices will be issued with the payment schedule included as part of the invoice. As with the standard payment schedule it is important you review and advise ACC of any concerns or requests to amend.

6. It is important that you contact ACC at least three business days in advance of any requested changes in order to ensure there is sufficient time to allow all the systems involved to update accordingly.

CoverPlus Extra

7. If you are a CoverPlus Extra policy holder, and do not pay by the date required under your planned agreement, your policy and the planned agreement will be terminated immediately. You will then receive ACC’s standard cover policy and be required to pay levies for the period that the standard cover applies. 

Missed payments, penalties, and other expenses (does not apply to CoverPlus Extra policies)

8. If any payments are not paid to ACC on the due date then ACC may cancel the payment plan at any time, and you will be liable to pay the remaining balance of the levy.

9. For any balance that is not paid by the due date, ACC may apply penalties to the overdue balance per month, compounded monthly in
accordance with section 250 of the Accident Compensation Act 2001 (“the Act”). The standard penalty amount applied by ACC is 1% per 30 days, compounding, but may be adjusted within the terms of the Act at ACC’s discretion.

10. If ACC incurs any costs (such as internal and external costs and/or legal fees) in recovering money you owe or in enforcing its rights under this agreement, you must pay these on demand.

Future levy payments

11. ACC will use the information you have provided to automatically roll your plan over in the next levy year unless you advise us otherwise. It is also important to note that any future ACC polices will be set up for annual payment.Information collection

12. ACC collects information about you to administer your levy account and to manage levies paid by you. If debt collection is necessary, ACC’s employees or contractors may be given access to your information to undertake debt collection. If ACC engages another party to undertake debt collection, that party will also be given access to your information.

 

Conditions of the Direct Debit Authority

Specific conditions relating to notices and disputes

You may ask your bank to reverse a direct debit up to 120 calendar days if:

• You don't receive a written notice of the amount and date of each direct debit from the initiator, or
• You receive a written notice but the amount or the date of debiting is different from the amount or the date specified on the invoice.

The initiator is required to give a written notice of the amount and date of each direct debit in a series of direct debits no less than 10 calendar days before the date of the first direct debit in the series. The notice is to include:

• The dates of the debits, and
• The amount of each direct debit.

If the initiator proposes to change an amount or date of a direct debit specified in the notice, the initiator is required to give you notice no less than 30 calendar days before the change.

For direct debits with notice no later than the date of the debit, the initiator may only send a direct debit if you have:

• Asked the initiator to send it, and
• Agreed the amount of the direct debit.

For customer-initiated payments, the initiator is required to give you a written notice of the amount and date of each direct debit no less than the date of the debit.