Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates

The ICPMSK service has launched!


Released 12/03/2024

The Integrated Care Pathways for Musculoskeletal injuries (ICPMSK) is our newest standardised integrated care pathway service delivery model. This service is for kiritaki (clients) with musculoskeletal injuries to the shoulder, knee or lower back that may require surgery.  

We’re pleased to be launching this service with the following eight suppliers to start providing ICPMSK across the motu (country):   

  • Active Health New Zealand  
  • Active+  
  • Advantage South   
  • Body in Motion Physiotherapy and Rehabilitation   
  • Evolution Care Pathways  
  • Habit Health  
  • RESS Joint Venture  
  • TBI Health Group.  

Over the coming months we will be adding more suppliers to the service; the next group of suppliers will start at the end of April.  

This is a significant milestone for everyone involved and we’d like to thank those who have been on this journey with us. A special thanks goes to the consortia who were part of the four-year Escalated Care Pathways pilot.  Your willingness to try something new in partnership with us is greatly appreciated.  

Read more about the ICPMSK launch  

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