Prepare for upcoming Sensitive Claims contract tender

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We’re going to market with the new Sensitive Claims Service contract on 2 April 2024. Here’s a checklist of what you’ll want to keep in mind to prepare for the contract tender.

• Subscribe to our advanced notice about the Sensitive Claims contract tender on GETS, the government electronic tender service. The notice includes key dates and other helpful information about the procurement process. Subscribe to receive updates about the tender:  GETS | Accident Compensation Corporation - Advance Notice for Integrated Services for Sensitive Claims (ISSC) 2024 tender
• Review and update relevant information, such as your company policies and procedures, APCs, memberships, training, and qualifications.
• Start conversations about future contractual arrangements.
• Review the slides and FAQs from the information sessions we hosted in October-December 2023, available on our website:  https://www.acc.co.nz/ISSCevolution
• If you’re a 50% Māori-owned business, or classified by IRD as a Māori authority, reach out to Te Puni Kōkiri (TPK), which offers a range of tautoko to help Māori businesses navigate the government procurement process and prepare for procurement opportunities. Contact TPK at supplierdiversity@tpk.govt.nz.
• If you’re an existing Sensitive Claims supplier and/or provider, please let us know if you intend on applying to deliver services under the future Sensitive Claims contract by completing this short survey: ISSC Transition Registration Survey (shapeyouracc.co.nz). This information will help us with transition planning to ensure we can support the continuity of care for kiritaki (clients).

For more information on how we’re evolving the ISSC, visit our website:
www.acc.co.nz/ISSCevolution