Christmas and New Year opening hours and pay dates
Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.
See holiday hours and payment dates.
New equipment list available for support and recovery with Enable New Zealand
ACC assessors have been working with our rehabilitation equipment supplier Enable New Zealand to redesign the online equipment catalogue so it’s easier to use and shares the right amount of detail.
The catalogue is now live, and you can download the whole thing, or just select a section to download or print.
The online list provides a quick and easy way to navigate and find the equipment that best meets the clinical needs of our clients.
Make it count when ordering equipment
Only ordering bespoke equipment in exceptional circumstances is one of six ways we can all make it count when ordering equipment to meet client needs.
To find out more about the six techniques to ensure your ordering is necessary and appropriate, Chelsea McNeil provides some advice in this short video.
Find information, tools, and clinical support for ACC Managed Rehabilitation Equipment Services (MRES):
Hub for ACC equipment assessors
Assessor education webinars – tailored for ACC Assessors to support equipment ordering decisions