Sensitive Claims Service - applications now open for named service providers


Released 28/01/2025

Named service providers who would like to apply to deliver services under the Sensitive Claims Service can now apply online. 
The application is for those who have not yet applied. In addition, existing Sensitive Claims Services named service providers can make changes or add services to their current approval.

Named service providers are providers who deliver counselling services, as defined by the Accident Insurance (“Counsellor”) Regulations 1999. This applies to the following professions: psychiatrists, psychologists, psychotherapists, counsellors, and social workers delivering counselling services.

To deliver services to kiritaki (clients), named service providers must first apply and be approved by ACC, and be named on a supplier’s Sensitive Claims Service contract.

How to apply as a new named service provider

1.    Complete the online application form available on our website 
2.    Complete the ACC6243 form available on our website

The online application form can also be used by existing named service providers who wish to make changes or add services.

Apply now

For more information about the Sensitive Claims Service, please refer:

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