Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates.

How to apply for the ICPMSK service contract

The Integrated Care Pathways Musculoskeletal (ICPMSK) contract is currently closed for tender.

ICPMSK service contract

The ICPMSK service contract will have a maximum term of four years.

Request for Applications (RFAs) will be issued at set times throughout the term of the contract.

For complete details of the service, please review the service schedule and operational guidelines.

ICPMSK service schedule

ICPMSK operational guidelines

Applying for the contract

All applicants must apply through the Government Electronic Tender Service (GETS).

All applications for the new ICPMSK service contract will go through the same application process. There will be a fair and transparent tender process for this contract.

The full details of how to apply for the contract will be available in the RFA document on GETS during each RFA round.

Application process

The application process includes a one stage, two step process.

Step one

Complete the RFA on GETS when available. This is a written submission where you must complete the response form and provide evidence where requested. All applications will be evaluated by an evaluation panel. To advance to Step two you must achieve a pass or conditional pass in Step one.

All questions specific to your application in Step one must be raised via GETS. All answers to your questions will be published on GETS and will be publicly available.

Step two

Complete an online interview with the evaluation panel. To be recommended for a contract by the panel you must achieve either a Pass or a Conditional Pass. A Conditional Pass will result in conditions on your contract.

Who can apply

Through ICPMSK, our patients, at a minimum, must have access to:

physical rehabilitation
vocational rehabilitation
surgical services
ICP navigation services.

If clinically appropriate, patients could also access:

pain management services
psychology services
other medical specialists (e.g., sports physician, musculoskeletal medicine, GP with special interests).

If you provide any of these services, then ICPMSK may be for you.

Our intention is to enable providers who meet our requirements to be part of ICPMSK services for eligible patients.

Suppliers don't need to setup or be part of a national service. We want to enable local health professionals to partner with their local colleagues to meet the needs of their local communities.

Further support

Informational webinars

The following webinars may help potential suppliers and providers understand if ICPMSK is right for them. The series includes an overview of the service, followed by more in-depth details of the service as outlined below.