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• Understand your WorkPlace Cover invoice
• Talk to us or make a complaint

  You can also make a complaint with us or through an independent organisation.

• How to invoice us

  As a registered provider, you can invoice us for your services online. So we can pay you, find out what details we need when you submit your invoices.

• Get the support you need faster with MyACC

  MyACC is our simple online solution that puts you in control of your recovery.

• Innovation Fund 2 recipients

  We are excited to announce that two organisations have been awarded the 2023/2024 Innovation Fund.

• Travel and transport

  If we cover your injury, we may be able to help with costs if you need to travel for treatment or rehabilitation.

• If you've received an invoice from us He whakamārama mō ngā nama utu

  If you’d like to know more about the invoice you’ve received, we’ve included some handy links to pages that contain helpful information.

• Sort out a problem with a payment

  If you’re having problems with an invoice or payment, find out what you can do. You’ll see a reason code on your remittance advice that will give more detail.

• Our privacy framework

  Independent reviews and legislation shape how we handle privacy.

• Protecting our clients' privacy E tiaki ana i te noho matatapu o ngā kiritaki

  We are committed to protecting your privacy as part of our duty of care.

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