Provider Travel Policy reminder
In July we let you know that we’ve updated our travel policy, to clarify our position on provider travel and ensure all providers are meeting their responsibilities.
As a reminder:
• ACC does not pay for the first 20 kms of total distance, nor the first 30 minutes of total travel time
• only use the TT1 service item code suffix
• for suppliers continuing to phase out the TT5 service item code, invoicing must align with this our Travel Policy.
View the Travel Policy for providers
Providers travelling outside their geographical area need to measure travel time and distance from the boundary of the geographical area, noting the first 20 kms of distance and the first 30 minutes of travel time are not deducted.
See Geographic Boundary Viewer
Updated supplier travel calculator
We’ve updated the supplier calculator to two types:
• one for calculating travel within a provider’s geographical area
• one for travelling outside the provider’s geographical area.
View the supplier travel calculator
If you have any questions regarding our new travel policy, email:
ProviderPerformanceReportingTeam@acc.co.nz