New ACC45 claim numbers started in November
Released 29/11/2024
We’ve reached the end of our pool of available ACC45 claim numbers, and we started using our new number format in November this year.
Currently, our ACC45 numbers are two letters followed by five numbers, for example, AB12345.
Our future numbers will be in two new formats:
- Five numbers followed by two letters - 12345AB
- Four numbers followed by three letters - 1234ABC
Paper ACC45 claim forms will exclusively use the new number format, (12345AB), while electronic forms can use all three formats.
This change will create roughly 174 million new numbers and is the next step in continually expanding our digital offerings.
The existing ACC45 number format will continue to be accepted.