Christmas and New Year opening hours and pay dates
Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.
See holiday hours and payment dates.
Apply to be a service provider under the Sensitive Claims Service
Did you know that service providers who provide non-counselling services can also deliver services to kiritaki (clients) under the new Sensitive Claims Service contract?
Service providers, as defined on the new Sensitive Claims Service contract, are registered nurses, occupational therapists, physiotherapists, dietitians, speech language therapists, and social workers. Service providers who want to deliver services to kiritaki under the new Sensitive Claims Service, launching on 1 December 2024, will need to register with us to obtain a provider ID.
Register now by completing the service provider application form.
Note: If you already have an ACC Provider ID, you do not need to reapply.
For more information about the Sensitive Claims Service, refer to the service schedule, available on our website.