About MyACC for Business
We’re committed to making it easy for you to do business with us. With MyACC for Business you can update your details, check what you owe and access claims reports anytime.
A guide for employers
Video transcript for a guide for employers video
(bright gentle music)
In most places around the world,
if you have an accident and are unable to work,
you have to use your savings,
have insurance, or take legal action and win,
to cover the cost of treatment
and provide some income while you recover.
In Aotearoa, New Zealand, we have ACC.
ACC is a no fault scheme.
It supports anyone who is injured in an accident,
no matter how or where the accident happens.
Everyone in Aotearoa, New Zealand
helps ACC fund the care, treatment and support
of injured people through levies,
from salaries, at the petrol pump,
and through vehicle registrations.
In this video, we are going to take a look
at how ACC works for employers
and how you can make your dealings with ACC
much easier online,
using MyACC for Business.
If you're an employer,
you are responsible for paying ACC levies
for your employees.
ACC levies are different from income tax.
You can expect to get your ACC levy invoice
each year around July.
The invoice amounts will be based on three things.
First, your business's classification unit.
This is a number that tells ACC
what kind of industry you are in.
Different businesses have different levels of risk
for injury and accidents,
so your classification unit
affects how much you pay in levies.
Second, the amount you pay your employees.
Based on the payroll you filed with Inland Revenue,
your invoice will show a final washup levy
for the previous year
and a provisional levy for the current year.
The provisional levy is an estimate
based on the previous year's payroll
with adjustments for expected salary increases.
ACC has minimum and maximum levels of liable income,
so you'll only pay levies up to the maximum level
for each employee.
These levels tend to change annually,
but you can always find the latest information
on the ACC website.
Third, your experience rating or no claims discount
based on your work-related claims history,
a loading could be added to your levy.
It can be lowered by improving workplace safety
and reducing accidents.
Conversely, if you've had very few accidents and claims,
you may receive a discount,
which reduces your levy.
If your business starts working in a different industry
or ceases trading,
it's really important to let ACC know as soon as possible.
The easiest way to check and change your details
is through ACC Self-Service portal,
MyACC for Business.
You can find it at business.acc.co.nz.
To use MyACC for Business, you need to create an account.
To get started, you'll need a RealMe account,
a Google account, or a Microsoft account.
This helps to keep your information safe.
You'll need to create one of these accounts
if you don't already have one.
For continuity, it's best that the business owner, director,
or appropriate manager does this
and creates the MyACC for Business account.
They can then give appropriate permission
to other team members to manage the accounts.
You will also need your business's ACC number,
which you can find at the top of any levy invoice
or your business IRD number.
Once you have these things,
it should only take about five minutes
to set up your MyACC for Business account
on business.acc.co.nz.
You'll be guided through the three easy steps
to create your MyACC for Business account.
As part of the process,
ACC will send you a verification code by email or mobile
to confirm your identity.
Once you're set up,
you can use your account to,
update your primary levy contact details,
tell ACC how you prefer to receive your invoices
by email or post,
change your classification unit,
see any levies you owe,
pay your levy invoice by credit card, online banking,
or set up a direct debit,
see and redeem any workplace injury prevention subsidies
that are available to your business,
use the live chat function
to ask the MyACC for Business team any questions
or get support.
You can also use MyACC for Business
to view your employees injury claims.
If you look under the Recovery at Work tab,
you can see details from medical certificates
and any work restrictions for individual employees.
You can use this information
to help support your employees' safe recovery at work.
If you use a tax agent, accountant, or financial advisor
to handle your finances,
they can also use MyACC for Business
to manage your levy account for you.
Just ask them to link to your account
in MyACC for Business.
MyACC for Business is easy and hassle-free,
and there are new useful features being added all the time.
It's free, it's secure and accessible 24-7,
so it's there whenever it suits you.
(gentle upbeat music)
Log in or register for MyACC for Business
With MyACC for Business you can:
- Go paperless – set your preferences to receive your invoice by email
- Update your liable earnings to ensure you get the most accurate invoice possible
- Use live chat to talk to a customer service representative
- View and download your employer claims reports
- View, pay or download your levy invoices
- Check and update your details
- Apply, update, renew or cancel CoverPlus Extra
- Invite a delegate to manage the business account on your behalf
- View and download your account activity timeline
- See and redeem subsidy offers (if eligible)
- View real-time claim information to support your injured employee’s recovery and see when they might be ready to return to work
Recovery at work information
View your injured employee's claim information online with MyACC for Business in the Recovery at work tab. This includes both injuries that happened at work and elsewhere.
The information available includes your employee's medical certificate status, any work restrictions that apply and the date they are likely to be able to gradually return to work. You can use this information to help support your employee to safely recover at work.
There are some situations where claim information will not show. These include:
- if the injury happened outside of work and the employee has not been set up for weekly compensation payments.
- the employee has changed their employer since the accident date
- the claim is for an accident that happened over 12 months ago
Some claims won’t show on the tab even if the above have been met:
- Claims where the medical certificate shows Fully Fit work status
- Certain claim types do not show in MyACC for Business for privacy reasons
If you're managing more than one business
You can manage all of your accounts using MyACC for Business. You'll see all accounts that you manage on your home page after you log in.
To access your MyACC for Business profile you’ll need:
- a Google, Microsoft or RealMe account.
To register each business you’ll need:
- the ACC number or Inland Revenue number
- an email address or New Zealand mobile phone number
Log in or register for MyACC for Business
If you need help using MyACC for Business
Find out what to do if you have issues with MyACC for Business, get tips for managing your account and find information if you’re an agent and advisor using MyACC for Business on behalf of your customers.
Contact us
If you have any questions or want to know more, contact our business team:
Email business@acc.co.nz
Phone 0800 222 776 (Monday to Friday, 8am to 6pm)
Phone (from overseas) +64 7 859 8675
Use live chat through MyACC for Business
Talk to us using live chat:
Last reviewed: 22 October 2019