Privacy

We know your privacy is important to you. Handling your information with care and respect is important to us, too.

Independent reviews and legislation shape how we handle privacy.

When ACC collects, uses, stores, and discloses information, we comply with the Privacy Act 2020 and the Health Information Privacy Code 2020.

When you visit this website, we’ll collect statistical information. Any personal information you provide will be kept private.

Learn how we communicate with you and how to spot a scam message.

If you're working with us, you have responsibilities when handling our clients' information.

If you believe we haven’t respected your privacy, you can make a complaint.

Our voice verification service is available when you call our claims team to verify your identity faster using your voice.