Christmas and New Year opening hours and pay dates

Our contact centre has reduced hours over the holiday season and weekly compensation payment dates may change due to public holidays.

See holiday hours and payment dates

Ways to pay your levy invoice

We’ll send your levy invoice by post or email once you've filed a tax return. Find out how to pay and what to do if you have any problems

On this page

    Credit or debit card

    You’ll need your ACC number and invoice number.

    Pay online by credit/debit card

    Self-service: MyACC for Business

    Using my MyACC for Business, you can view your invoice, view your transaction history, and pay your levy as a direct debit annually, or over three or six months. 

    Login or register for MyACC for Business

    Internet banking

    1. Use the one-off bill payment option
    2. Search for ACC as a payee, or make a transfer to our Westpac bank account:

      Name of account – Accident Compensation Corporation 
      Account number – 03 0502 0287400 009
    3. Add these details to make sure we can track the payment back to you:

      Particulars – Levy account name 
      Code – ACC policy number eg YN123456E or 1234567890 
      Reference – Invoice number eg A123456789

      If you're paying from an overseas bank account:

      SWIFT code - WPACNZ2W
      You may also have to pay an international banking fee.

    Payment plan via direct debit

    You can pay your levy in full as a direct debit on your due date, or in monthly instalments of three or six months.

    To have set this up instantly, login or register for MyACC for Business.

    If any of your invoice(s) are overdue or has been referred to an external collection agency, please send a signed copy of the ACC 1768 form or contact us on 0800 729 538 to give verbal permission. A payment plan cannot be setup through MyACC for Business. 

    ACC1768 Payment plan via direct debit

    We need to receive this form at least 10 days before the due date of your invoice. 

    Send both pages of the completed form to:

    Email: business@acc.co.nz  

    We accept digital signatures. If you can’t scan a signed copy we do accept a digital photo of both pages. 

    View our direct debit terms and conditions 

    Already paying by direct debit?

    If you’re on a standard annual, three or six month payment plan, this should automatically roll over. We'll then send your payment schedule out with your invoice. Your payment schedule will tell you when any payments will come out of your account.

    If you're not on a standard plan, you’ll need to contact us to set this up when you receive your invoice. We'll then send your payment schedule separate from your invoice.

    If your current invoice is on a payment plan and you want to pay it in full, please contact 0800 729 538 option 2 before making payment.

    Pay in person

    Pay your invoice at any Westpac ATM or over the counter.

    From 1 June 2024, you'll need to provide Westpac with your name and phone number when making payment, in line with the Anti-Money Laundering and Countering Financing of Terrorism Act.

    Late payment interest

    Late payment interest is charged when a levy invoice isn’t fully paid by its due date. It’s applied to all overdue amounts. 

    Interest is charged under section 250 of the Accident Compensation Act 2001 (the Act). The late payment interest rate is 1% per month compounding, set by a regulation. You can see this on the New Zealand Legislation website.  

    If you have any questions about late payment interest applied to your account:

    Email collections@acc.co.nz
    Call us Monday to Friday, 8am – 6pm. 0800 729 538 or +64 4 805 4296 

    We're here to help

    Contact us as soon as possible if you have any questions or concerns about your invoice or you can't pay your invoice by the due date. We can help to arrange a payment plan.

    Call us Monday to Friday, 8am – 6pm:

    Phone 0800 222 776
    Overseas +64 7 859 8676
    Email business@acc.co.nz

    Last published: 6 December 2024